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Cancel Order
This API cancels an existing order by providing the order ID and the reason for canceling the order. The order can be canceled only when the orders has not processed by the fulfillment center.
Swagger
swagger: '2.0'
info:
x-ibm-name: orders
title: Orders
version: 1.0.0
schemes:
- https
host: $(catalog.host)
basePath: /v1
consumes:
- application/json
produces:
- application/json
securityDefinitions:
oauth2:
type: oauth2
description: ''
flow: accessCode
authorizationUrl: 'https://<..........................>/fsc/oauth2/authorize'
scopes:
Fulfillment_Returns: ''
tokenUrl: 'https://<..........................>/fsc/oauth2/token'
Client_Secret:
type: apiKey
description: Enter Client Secret
in: header
name: X-IBM-Client-Secret
Client_Id:
type: apiKey
in: header
name: X-IBM-Client-Id
description: Enter Client ID
security:
- Client_Secret: []
Client_Id: []
oauth2:
- Fulfillment_Returns
x-ibm-configuration:
testable: true
enforced: true
phase: realized
paths:
/orders/{fedexOrderId}:
delete:
responses:
200:
description: 200 OK
summary: Cancel Order
description: Cancels an existing order by providing Order Id and the reason
for cancel the order. The order can be cancelled only when the orders
is not processed by the fulfillment center.
parameters:
- name: cancelorder_json_input
required: true
in: body
schema:
type: object
description: {
"order": {
"cancelReasonCode": "CCBR"
}
}
- name: fedexOrderId
type: string
required: true
in: path
description: FedEx Order Id
- name: AccessToken
type: string
required: true
in: header
description: Enter the AccessToken, it is mandatory
Sample Request
{
"order": {
"cancelReasonCode": "CCBR"
}
}
Sample Response
Success Response
{
"requestIdentifier": "01749ea2-4b8f-4f3d-a9dc-f0b862a3d72e",
"transactionDate": "2017-01-20T15:12:54-05:00",
"success": "true",
"order": {
“fedexOrderId”: “0001-0007-H0120173742”,
"orderStatus": "Canceled"
}
}
Error Response
{
"requestIdentifier": "01749ea2-4b8f-4f3d-a9dc-f0b862a3d72e",
"transactionDate": "2017-01-20T15:12:54-05:00",
"success": "false",
"order": {
“fedexOrderId”: “0001-0007-H0120173760”,
"orderStatus": "Shipped"
},
"errors": [
{
"code": "ERR-ORD-0026",
"description": "Order cannot be canceled. Order is being processed or already shipped"
}
]
}
OAuth 2.0
HTTP Headers | Description |
---|---|
Authorization | You must always provide the access token for authorization to access the API. HTTP-Header Value Authorization Bearer accessToken |
Origin | Origin URL. HTTP-Header Value Origin domain.com |
Custom authentication
HTTP Headers | Description |
---|---|
X-IBM-Client-Id | You must always provide in the HTTP header your API portal application's client ID (X-IBM-Client-Id) to access the API. HTTP-Header Value X-IBM-Client-Id ************ |
X-IBM-Client-Secret | You must always provide in the HTTP header your API portal application's client secret (X-IBM-Client-Secret) to access the API. HTTP-Header Value X-IBM-Client-Secret ************ |
AccessToken | Application Access Token |
Origin | Origin URL. HTTP-Header Value Origin domain.com |
Request Attribute
Parameter | Data Type | Description | Required |
---|---|---|---|
order | |||
cancelReasonCode | String | Reason code to cancel the order Valid values: CCBR - Customer Cancellation: Buyer's Remorse CCOM - Customer Cancellation: Ordered By Mistake CCOI - Customer Cancellation: Ordered Incorrect Product INIV - Insufficient Inventory PMTF - Payment Fraud PMTR - Payment Rejected OTHR - Other |
Y |
Response Attribute
Parameter | Data Type | Description |
---|---|---|
requestIdentifier | String | Request identifier |
transactionDate | String | Transaction date/time |
success | String | Status of the transaction Valid Values: true false |
order | ||
fedexOrderId | String | FedEx order ID generated by the system |
orderStatus | String | Status of the order |
errors[] | ||
code | String | Code associated with the error |
description | String | Description of the error |
HTTP Status Code
Code | Description |
---|---|
200 | OK - HTTP Response for successfully processed requests |
400 | Bad Request. |
403 | Forbidden |
404 | Not Found - Server couldn’t find anything matching request URI |
500 | Internal Server Error – Unable to process the request |
Error Code
Code | Description |
---|---|
ERR-SYS-0001 | Your request cannot be processed due to a system error. |
ERR-CMR-0001 | Input data validation failed. |
ERR-CMR-0002 | Authentication Failed. Invalid Access Token. |
ERR-CMR-0003 | Missing mandatory fields. |
ERR-ORD-0001 | External order id is missing |
ERR-ORD-0002 | Order Date - Invalid format |
ERR-ORD-0003 | SKU is missing |
ERR-ORD-0004 | Order arrived with missing or invalid SKU |
ERR-ORD-0005 | Item quantity is missing |
ERR-ORD-0006 | Quantity value is invalid |
ERR-ORD-0007 | Retail price is invalid |
ERR-ORD-0008 | Name is missing |
ERR-ORD-0009 | Address Line 1 is missing |
ERR-ORD-0010 | City is missing |
ERR-ORD-0011 | State code is missing |
ERR-ORD-0012 | Zip code is missing |
ERR-ORD-0013 | Country code is missing |
ERR-ORD-0014 | Invalid e-mail address |
ERR-ORD-0015 | Missing phone number |
ERR-ORD-0016 | Invalid delivery type |
ERR-ORD-0017 | Shipping type is missing |
ERR-ORD-0018 | Invalid shipping type value |
ERR-ORD-0019 | Shipping method is missing |
ERR-ORD-0020 | Invalid shipping method value |
ERR-ORD-0021 | Client ID is missing |
ERR-ORD-0022 | Order already exists |
ERR-ORD-0023 | SKU does not exist |
ERR-ORD-0024 | Order does not exist |
ERR-ORD-0025 | Order cannot be updated. Order is being processed or already shipped |
ERR-ORD-0026 | Order cannot be canceled. Order is being processed or already shipped |
ERR-ORD-0027 | Cancel reason code is missing or invalid |
ERR-ORD-0028 | Order arrived with a non-US country code. International orders are not allowed through this API call |
ERR-ORD-0029 | Request cannot be processed with more than 25 orders in the filter. |
ERR-ORD-0030 | Sales channel and order number should be used together to filter the orders by Sales channel. |
ERR-ORD-0031 | FedEx order ID and Order Number cannot be used together to filter the orders. |
ERR-ORD-0032 | Time stamp filter is not in the required format. |
ERR-ORD-0033 | Time stamp and condition type should be used together to filter orders based on Timestamp |
ERR-ORD-0034 | Invalid Condition type value |
ERR-ORD-0035 | Invalid response filter value |
ERR-ORD-0037 | Order arrived with inactive SKU |
ERR-ORD-0046 | Connection is inactive |
ERR-ORD-0047 | Hold until date cannot be in the past |
ERR-ORD-0051 | Search criteria did not return any results |
ERR-ORD-0052 | Hold until date - Invalid format |
ERR-ORD-0054 | International shipping is not enabled |
ERR-ORD-0055 | Order contains some SKUs with missing information that is mandatory for International shipping |
ERR-ORD-0056 | Invalid facility code |
ERR-ORD-0057 | Invalid country code |
ERR-ORD-0058 | Freight costs are in invalid format |
ERR-ORD-0059 | Insurance costs are in invalid format |
ERR-ORD-0060 | Duties and taxes are in invalid format |
ERR-ORD-0061 | Invalid order type |
ERR-ORD-0063 | Note code is invalid or missing. |
ERR-ORD-0064 | Invalid estimated delivery date. |